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Every day, we’re confronted by thousands of messages imploring us to think or act in a certain way. Not just from marketers. But from our friends, colleagues and loved ones, too.

Why do some of those succeed, why do most fail miserably, and what does it tell us about how to get more done by communicating more persuasively?

That’s the stuff of strategic communications. That’s the stuff of Frank J. Oswald’s Mental Shavings. Weigh in with your comments. Or drop me a note at frank@frankoswald.com.

All opinions expressed on Mental Shavings are solely my own.

 



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Tuesday
Feb092010

Toyota’s Next Big Problem: Boredom


Other than the Prius, which is now nearly 10 years old, I can’t remember the last Toyota model that got people really excited.

Owners talk instead about how their Toyotas are “trusty” and “dependable.” They are “easy on gas.” And they “never, ever give them any trouble.”

Toyotas have been “safe bets.” Purchasing one wouldn’t raise an eyebrow at the water cooler. But it wouldn’t inspire a high-five either.

“Oh, what a feeling” has become “oh, it’s a Toyota.”

And that’s the car maker’s next problem. People may be bored with the brand and its ubiquity.

Toyota’s current gas-pedal crisis creates a disruptive environment that will lift the “brand blinders” of current owners, giving them permission to shop around—and creating social pressure to do so.

When those shoppers hit the showrooms, cars from Ford and GM, Hyundai and Honda, VW and Kia, may look unexpectedly exotic and alluring.

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